Staines Road Surgery

323/325 Staines Road, Twickenham, Middlesex, TW2 5AU

Current time is 09:25 - Sorry, we're closed

NHS

Telephone: 020 8894 2722

Out of Hours: 111

Prescriptions

Please note; Prescription requests must be made in writing, verbal requests will not be accepted. This is to prevent miscommunication and ensure there are no problems with your prescription. When requesting a prescription please clearly write, your name, date of birth, phone number (in case we need to contact you), the items which you wish to request and where you wish to collect them from (pharmacy or surgery).

We encourage all patients to keep their repeat prescription counterfoils which may be left at the surgery, sent by post or faxed.

We also now offer online services to request repeat prescriptions (via the link at the top of this page) and electronic prescription services which the patients can sign up for through their local pharmacy. Please ask at reception if you wish to sign up for online services. We can also take requests via the surgery email address, this can be given by asking at Reception.

To avoid errors, we do not accept prescription requests over the telephone.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.00
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Opening Times

  • Monday
    08:30 until 13:00
    15:00 until 18:30
  • Tuesday
    08:30 until 13:00
    15:00 until 18:30
  • Wednesday
    08:30 until 13:00
    15:00 until 18:30
  • Thursday
    08:30 until 13:00
    15:00 until 20:00
  • Friday
    08:30 until 13:00
    15:00 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED