Welcome to Staines Road Surgery

With patients’ needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Please complete our patient survey to help us improve our services: https://www.surveymonkey.co.uk/r/NTDBL3D

NHS Digital has issued a Data Provision Notice for Planning and Research. This means we are required to share your information with them unless you tell us not to. To opt out https://nhs-prod.global.ssl.fastly.net/binaries/content/assets/website-assets/data-and-information/data-collections/general-practice-data-for-planning-and-research/type-1-opt-out-form.docx  complete the form and send/drop in to the surgery. 

Results and Prescription 

If you are calling the surgery for results, please call after 3pm.

As of this month we will no longer be taking prescription requests over the phone, please send a written request or email us at swlicb.stainesroadsurgery@nhs.net. You can also sign up to our online services to order prescriptions.

Surgery Completely Renovated In 2017

In 2017 our brand new premises and are continuing to accept new patients every day. The surgery has doubled in size, with six new consulting rooms, all of which are fully equipped and meet CQC standards. We are in the process of taking on new staff so that we can build up our patient list. If you wish to register with the practice you can do so by going to the ‘New Patients’ tab at the top of the web-page or by dropping into the surgery and asking for a registration form from reception.

FLU UPDATE

We are now Vaccinating all those who are eligible for Flu vaccinations, including 50-64 year olds. Please call the surgery to book.

Telephone Appointments

Please be aware we are currently operating a Telephone Appointment system as well as face to face. If you are being booked in for a telephone slot, please double check we have your correct phone number and ensure you available to answer when the Dr calls. Thank You.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Parking

The surgery is accessible to disabled patients and there are disabled facilities in the building. Space is also available for prams and pushchairs. There is currently unrestricted parking available on the roads neighbouring the surgery.

Languages

Various languages are spoken by staff members within the practice, these include:

• French
• Albanian
• Croatian
• Serbian
• Bosnian

Dr Sarajlic can communicate easily in any Eastern European language.

Get Involved

If you would like to provide regular feedback and suggestions to the Practice and are interested in becoming a part of our Virtual Patient Participation Group, please see the Get Involved page for further information.