Staines Road Surgery

323/325 Staines Road, Twickenham, Middlesex, TW2 5AU

Current time is 08:08 - Sorry, we're closed

NHS

Telephone: 020 8894 2722

Out of Hours: 111

Friends and Family Test

The Friends and Family test is a feedback tool, through which patient can provide feedback about the care they have received. This feedback is collected in two ways; an online survey (Please see the link on the homepage) or handwritten surveys available from the Surgery.

Thank You to all patients who have recently filled out surveys either online or in surgery, We have received an excellent response from this.

  • We would like you to think about your recent experiences of our service.

  • This field is for validation purposes and should be left unchanged.

2020 Results

June 2020 

The results in June show that 94% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

 May 2020 

The results in May show that 100% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

April 2020 

The results in April show that 93% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

March 2020 

The results in March show that 95% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

February 2020 

The results in February show that 98% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

January 2020 

The results in January show that 95% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

2019 Results

December 2019

The results in December show that 97% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

November 2019

The results in November show that 91% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

October 2019

The results in October show that 89% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

September 2019

The results in September show that 99% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

August 2019

The results in August show that 97% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

July 2019

The results in July show that 100% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

June 2019

The results in June show that 100% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

May 2019

The results in May show that 100% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

April 2019

The results in April show that 97% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

March 2019

The results in March show that 96% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

February 2019

The results in February show that 100% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

January 2019

The results in January show that 90% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

Past Results

January 2015.

The results in January show that 94% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

February 2015.

The results in February show that 100% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

March 2015

The results in March show that 100% of patients who participated said that they are either likely or extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

April 2015

The results in April show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

May 2015

The results in May show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

June 2015

The results in June show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

July 2015

The results in July show that 66% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

August 2015

The results in August show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

September 2015

No patients took part in the Friends and Family test this month.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

October 2015

No patients took part in the Friends and Family test this month.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

November 2015

The results in November show that 75% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

December 2015

The results in December show that 83% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

January 2016

In January five patients took part in the FFT. The results show that 4/5 patients who participated said that they are extremely likely to recommend the surgery to Family or Friends, 1 patient said that they were likely to recommend.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

February 2016

The results in February show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

March 2016

The results in March show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

April 2016

The results in April show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

May 2016

The results in May show that 70% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

June 2016

Unfortunately, nobody participated this month.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

July 2016

The results in July show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

August 2016

Unfortunately, nobody participated this month.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

September 2016

The results in September show that 100% of patients who participated said that they are extremely likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

October 2016

The results in October show that 100% of patients who participated said that they are likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

November 2016

The results in November show that 50% of patients who participated said that they are Extremely Likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

December 2016

The results in December show that 100% of patients who participated said that they are Extremely Likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

January 2017 

The results in January show that 100% of patients who participated said that they are Extremely Likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

February 2017 

The results in February show that 66% of patients who participated said that they are Extremely Likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

March 2017 

The results in March show that 100% of patients who participated said that they are Extremely Likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

April 2017 

The results in April show that 100% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

May 2017 

The results in May show that 100% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

June 2017 

The results in June show that 66% of patients who participated said that they are Extremely Likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

July 2017 

The results in July show that 100% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

August 2017 

The results in August show that 98% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

September 2017 

The results in September show that 94% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

October 2017 

The results in October show that 98% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

November 2017 

The results in November show that 100% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

December 2017 

The results in December show that 96% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

January 2018

The results in January show that 100% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

February 2018

The results in February show that 87% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

March 2018

The results in March show that 91% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

April 2018

The results in April show that 95% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

May 2018

The results in May show that 100% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

June 2018

The results in June show that 98% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

July 2018

The results in July show that 97% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

August 2018

The results in August show that 94% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

September 2018

The results in September show that 95% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

October 2018

The results in October show that 100% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

November 2018

The results in November show that 97% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

December 2018

The results in December show that 83% of patients who participated said that they are either Extremely Likely or likely to recommend the surgery to Family or Friends.

If you have not yet completed a survey and would like to, the link is available on the homepage. Here you can also view the online surveys already completed by other patients. Alternately, please ask the receptionist for a handwritten survey and hand it in at the surgery.

Opening Times

  • Monday
    08:30 until 13:00
    15:00 until 18:30
  • Tuesday
    08:30 until 13:00
    15:00 until 18:30
  • Wednesday
    08:30 until 13:00
    15:00 until 18:30
  • Thursday
    08:30 until 13:00
    15:00 until 20:00
  • Friday
    08:30 until 13:00
    15:00 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED